Y2ASK Legal & Compliance
Delete Account & Data
You have the right to request permanent erasure of your Y2ASK account, profile handle, and stored inbox messages.
Last updated: October 2026
1. What Information Can Be Deleted
When an account deletion request is processed, the following items are permanently scrubbed:
- Registered Handle & Profile: Your username (
y2ask.link/[username]), avatar preferences, and linked authentication credentials. - All Stored Messages: All received anonymous questions, prompt reactions, and unread items in your inbox.
- Public Link Inactivation: Your public Q&A page is taken offline immediately and will return a “Not Found” status.
2. How to Delete Your Account
Method A: Instant In-App Erasure (Recommended)
If you have the Y2ASK mobile application installed, you can delete your data instantly without waiting for manual verification:
- Open the Y2ASK app and go to your Profile.
- Tap Settings (⚙️) in the top corner.
- Select Delete Account & Messages.
- Confirm deletion. Your data is purged immediately.
Method B: Web Deletion Request Form
If you no longer have access to the app, submit an online request below. Our trust & safety team processes web requests within 24 hours.
3. Submit Web Deletion Request
4. Limited Retention & Security Exceptions
In strict compliance with statutory regulations and platform security requirements:
- Active Abuse Block Hashes: If an account or device was blocked for severe harassment or illegal activity, the one-way cryptographic block-hash may be retained for up to 30 days solely to protect other users from repeat abuse.
- Statutory Preservation: Where a formal legal hold or law enforcement order exists prior to deletion, specific records may be preserved as mandated by applicable law.
5. Contact Our Privacy Team
If you have questions regarding our data deletion process or require assistance:
Privacy Email: privacy@y2ask.link
Grievance Officer: grievance@y2ask.link