OUR APPROACH TO SAFETY
Safety is not an afterthought at Y2Ask — it is the core foundation of our platform. Here is how we combine world-class AI moderation, granular user controls, and mental health crisis resources to keep anonymous messaging fun, authentic, and protected.
Crisis & Mental Health Safe Harbor (24/7 Free & Confidential)
Immediate support is always accessible to anyone in distress
If you or someone in your community is experiencing emotional distress, bullying, or thoughts of self-harm, please know that you are not alone. Reach out to verified crisis counselors 24/7:
Tele-MANAS
14416 / 1800 891 4416
Ministry of Health & Family Welfare
KIRAN Helpline
1800-599-0019
Toll-free 24/7 Mental Health
988 Suicide & Crisis
Call or Text 988
Crisis Text Line: Text HOME to 741741
World-Class AI Content Moderation
Y2Ask employs automated machine learning algorithms (trained on Gen-Z language patterns, transliterated Hinglish/regional slang, and emoji combinations) to evaluate every single anonymous message before it reaches the recipient.
Zero Tolerance for Cyberbullying
Messages containing personal attacks, targeted insults, threats of violence, or derogatory language are rejected automatically by the server.
Self-Harm & Distress Recognition
Any message expressing intent of self-harm or suicide is intercepted immediately, triggering verified helpline intervention cards.
Spam & Phishing Link Blocker
Anonymous senders cannot drop malicious URLs, scam campaigns, or external phishing links into recipients' inboxes.
Transliterated Slang Detection
Our NLP models understand vernacular terms and phonetic spellings to prevent bullies from circumventing standard English word filters.
In-App Safety Controls for Creators
You are always in total control of your Y2Ask inbox. In the mobile app settings, creators have access to powerful personalized safety tools:
Hidden Words Blacklist
Build your own custom filter of sensitive names, topics, or emojis that make you uncomfortable. Any message containing your hidden words is automatically dropped before you ever see it.
Enhanced Moderation Mode
Turn on Enhanced Moderation to ramp up the AI sensitivity threshold. This catches even ambiguous sarcasm, borderline remarks, or passive-aggressive comments.
Pause My Link
Feeling overwhelmed or need time away from social media? Temporarily pause your link for 1 hour, 6 hours, 24 hours, or indefinitely with a single toggle.
One-Tap Block & Sender Fingerprint Quarantine
Tap “Block Sender” on any message. Y2Ask calculates a salted cryptographic hash of the sender's device and permanently stops them from reaching you again.
Salted Cryptographic Anonymity
We believe in honest anonymity, not surveillance. When someone sends an anonymous question on Y2Ask:
- We never reveal the sender's name, phone number, email, or exact GPS coordinates to the recipient.
- We never store raw IP addresses in our databases. We store only irreversible HMAC-SHA256 salted hashes.
- We never sell fake “reveal sender identity” subscriptions or deceptive hints, upholding strict Apple App Store and Google Play UGC policies.
Minor Protection & India DPDP Act 2023
Y2Ask strictly enforces a minimum age requirement of 13 years, verified via date-of-birth gate during onboarding. In compliance with the India Digital Personal Data Protection (DPDP) Act 2023:
Right to Erasure (Delete Account)
You can permanently erase your entire profile, messages, and username claim in 1 tap from settings or by contacting privacy@y2ask.link.
Dedicated Grievance Officer
Our Grievance Officer ensures rapid redressal of student and parental concerns within 24–48 hours at grievance@y2ask.link.